top of page
Asian Institute of Research, Journal Publication, Journal Academics, Education Journal, Asian Institute
Asian Institute of Research, Journal Publication, Journal Academics, Education Journal, Asian Institute

Economics and Business

Quarterly Reviews

ISSN 2775-9237 (Online)

asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, managemet journal
crossref
doi
open access

Published: 22 March 2023

A Review of Knowledge Management Orientation: Revisiting the Paradigm

Humphreys J. Arunga, James M. Kilika

Kenyatta University, Kenya

asian institute research, jeb, journal of economics and business, economics journal, accunting journal, business journal, management journal

Download Full-Text Pdf

doi

10.31014/aior.1992.06.01.499

Pages: 207-240

Keywords: Knowledge Management Orientation, Knowledge Leadership, Knowledge-based Capabilities and Competitiveness

Abstract

This review asserts that knowledge management orientation is a vital strategic orientation for organizations seeking sustained competitiveness in the current business environment. The review emphasizes the importance of knowledge leadership as the primary driver of an organization's KMO strategy and the significance of identifying knowledge-based capabilities to enhance organizational competitiveness. Through the synthesis of relevant literature, the review highlights the essential role of knowledge management orientation in transforming knowledge-based capabilities into a competitive advantage. The review concludes by constructing a comprehensive KMO model that incorporates all the relevant variables, calling for further empirical research to test the model's efficacy and enhance its reliability and validity. Ultimately, the review highlights the importance of knowledge management orientation in driving organizational competitiveness .

References

  1. Aas, T. H., & Breunig, K. J. (2017). Conceptualizing innovation capabilities: A contingency perspective. Journal of Entrepreneurship, Management and Innovation, 13(1), 7–24. https://doi.org/10.7341/20171311

  2. Akhavan, P., Ebrahim, N. A., Fetrati, M. A., & Pezeshkan, A. (2016). Major trends in knowledge management research: a bibliometric study. Scientometrics. https://doi.org/10.1007/s11192-016-1938-x

  3. Al Saifi, S. A. (2019). Toward a theoretical model of learning organization and knowledge management processes. International Journal of Knowledge Management. https://doi.org/10.4018/IJKM.2019040104

  4. Almomani, R. Z. Q., Al-Abbadi, L. H. M., Rumman, A. R. A. A. A., Abu-Rumman, A., & Banyhamdan, K. (2019). Organizational memory, knowledge management, marketing innovation and cost of quality: Empirical effects from construction industry in Jordan. Academy of Entrepreneurship Journal, 25(3). https://www.abacademies.org/abstract/organizational-memory-knowledge-management-marketing- innovation-and-cost-of-quality-empirical-effects-from-construction--8488.html

  5. Aloulou, W. J. (2019). Impacts of strategic orientations on new product development and firm performances: Insights from Saudi industrial firms. European Journal of Innovation Management, 22(2), 257–280. https://doi.org/10.1108/EJIM-05-2018-0092

  6. Anderson, B. S., Kreiser, P. M., Kuratko, D. F., Hornsby, J. S., & Eshima, Y. (2015). Reconceptualizing entrepreneurial orientation. Strategic Management Journal, 36(10). https://doi.org/10.1002/smj.2298

  7. Atapattu, M., & Ranawake, G. (2017). Transformational and Transactional Leadership Behaviours and their Effect on Knowledge Workers’ Propensity for Knowledge Management Processes. Journal of Information & Knowledge Management, 16(03), 1750026. https://doi.org/10.1142/S0219649217500265

  8. Aujirapongpan, S., Vadhanasindhu, P., Chandrachai, A., & Cooparat, P. (2010). Indicators of knowledge management capability for KM effectiveness. In VINE (Vol. 40, Issue 2, pp. 183–203). https://doi.org/10.1108/03055721011050677

  9. Aujirapongpan, S., Vadhanasindhu, P., Chandrachai, A., Cooparat, P., & Pitelis, C. N. (2004). Edith Penrose and the resource-based view of (international) business strategy. International Business Review, 13(4), 523–532. https://doi.org/https://doi.org/10.1016/j.ibusrev.2004.04.002

  10. Aydin, S., & Dube, M. (2018a). Knowledge management, innovation, and competitive advantage: is the relationship in the eye of the beholder? Knowledge Management Research & Practice, 16(3), 402–413. https://doi.org/10.1080/14778238.2018.1496564

  11. Aydin, S., & Dube, M. (2018b). Knowledge management, innovation, and competitive advantage: is the relationship in the eye of the beholder? Https://Doi.Org/10.1080/14778238.2018.1496564, 16(3), 402– 413. https://doi.org/10.1080/14778238.2018.1496564

  12. Baia, E., Ferreira, J. J., & Rodrigues, R. (2020). Value and rareness of resources and capabilities as sources of competitive advantage and superior performance. Knowledge Management Research & Practice, 18(3), 249–262. https://doi.org/10.1080/14778238.2019.1599308

  13. Balle, A. R., Oliveira, M., & Curado, C. M. M. (2020). Knowledge sharing and absorptive capacity: interdependency and complementarity. Journal of Knowledge Management, 24(8), 1943–1964. https://doi.org/10.1108/JKM-12-2019-0686

  14. Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99– 120. https://doi.org/10.1177/014920639101700108

  15. Bashir, M., & Farooq, R. (2019). The synergetic effect of knowledge management and business model innovation on firm competence: A systematic review. International Journal of Innovation Science, 11(3), 362–387. https://doi.org/10.1108/IJIS-10-2018-0103/FULL/XML

  16. Battor, M., Zairi, M., & Francis, A. (2008). Knowledge‐based capabilities and their impact on performance: a best practice management evaluation. Business Strategy Series, 9(2), 47–56. https://doi.org/10.1108/17515630810857012

  17. Berraies, S., & Zine El Abidine, S. (2019). Do leadership styles promote ambidextrous innovation? Case of knowledge-intensive firms. Journal of Knowledge Management, 23(5), 836–859. https://doi.org/10.1108/JKM-09-2018-0566

  18. Bertram, M. (2016). Theoretical foundation: The resource-based view (RBV) of the firm BT - The Strategic Role of Software Customization: Managing Customization-Enabled Software Product Development (M. Bertram, Ed.; pp. 67–102). Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-14858- 4_3

  19. Biedenbach, T., & Müller, R. (2012). Absorptive, innovative and adaptive capabilities and their impact on project and project portfolio performance. International Journal of Project Management, 30(5), 621–635. https://doi.org/10.1016/J.IJPROMAN.2012.01.016

  20. Birasnav, M., Albufalasa, M., & Bader, Y. (2013). The role of transformational leadership and knowledge management processes on predicting product and process innovation: An empirical study developed in Kingdom of Bahrain. Tékhne, 11(2), 64–75. https://doi.org/10.1016/J.TEKHNE.2013.08.001

  21. Boussenna, Y., & Elkharraz, O. (2021). Leadership as a Moderator between KM and Organizational Performance. American International Journal of Business Management (AIJBM), 4, 12–21.

  22. Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515–524. https://doi.org/10.1016/S0019- 8501(01)00203-6

  23. Cavaleri, S., Seivert, S., & Lee, L. W. (2012). Knowledge leadership: The art and science of the knowledge- based Organization. In Knowledge Leadership: The Art and Science of the Knowledge-Based Organization. Taylor and Francis. https://doi.org/10.4324/9780080478852

  24. Cegarra-Navarro, J. G., & Martelo-Landroguez, S. (2020). The effect of organizational memory on organizational agility: Testing the role of counter-knowledge and knowledge application. Journal of Intellectual Capital, 21(3), 459–479. https://doi.org/10.1108/JIC-03-2019-0048/FULL/XML

  25. Chen, J., Wang, L., & Qu, G. (2020). Explicating the business model from a knowledge-based view: nature, structure, imitability and competitive advantage erosion. Journal of Knowledge Management, 25(1), 23– 47. https://doi.org/10.1108/JKM-02-2020-0159

  26. Chen, J., Wang, L., & Qu, G. (2021). Explicating the business model from a knowledge-based view: nature, structure, imitability and competitive advantage erosion. J. Knowl. Manag., 25(1), 23–47. https://doi.org/10.1108/JKM-02-2020-0159

  27. Ciszewska-Mlinarič, M., & Wasowska, A. (2015). Resource-Based View (RBV). In Wiley Encyclopedia of Management (pp. 1–7). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781118785317.weom060174

  28. Cui, A. S., Griffith, D. A., & Cavusgil, S. T. (2005). The influence of competitive intensity and market dynamism on knowledge management capabilities of multinational corporation subsidiaries. Journal of International Marketing, 13(3), 32–53. https://doi.org/10.1509/jimk.13.3.32

  29. da Costa, J. C. N., Camargo, S. M., Machado Toaldo, A. M., & Didonet, S. R. (2018). The role of marketing capabilities, absorptive capacity, and innovation performance. Marketing Intelligence and Planning, 36(4), 410–424. https://doi.org/10.1108/MIP-11-2017-0312

  30. Dabic, M., Vlacic, E., Ramanathan, U., & Egri, C. P. (2020). Evolving Absorptive Capacity: The Mediating Role of Systematic Knowledge Management. IEEE Transactions on Engineering Management, 67(3), 783–793. https://doi.org/10.1109/TEM.2019.2893133

  31. Dagnino, G. B., Picone, P. M., & Ferrigno, G. (2021). Temporary Competitive Advantage: A State‐of‐the‐Art Literature Review and Research Directions. International Journal of Management Reviews, 23(1), 85– 115. https://doi.org/10.1111/ijmr.12242

  32. Dahiyat, S. E. (2015). An integrated model of knowledge acquisition and innovation: Examining the mediation effects of knowledge integration and knowledge application. International Journal of Learning and Change, 8(2), 101–135. https://doi.org/10.1504/IJLC.2015.074064

  33. Darroch, J., & McNaughton, R. (2003). Beyond market orientation. European Journal of Marketing, 37(3/4), 572–593. https://doi.org/10.1108/03090560310459096

  34. Davenport, T., & Prusak, L. (2000). Working knowledge: Managing what your organization knows. Harvard Business School Press, January 1998, 1–15. https://doi.org/10.1145/348772.348775

  35. De Clercq, D., & Dimov, D. (2008). Internal knowledge development and external knowledge access in venture capital investment performance. Journal of Management Studies, 45(3), 585–612. https://doi.org/10.1111/j.1467-6486.2007.00747.x

  36. Denford, J. S., Chan, Y. E., Nilakanta, S., Miller, L., Peer, A., Bojja, V. M., Butt, M. A., Nawaz, F., Hussain, S., Sousa, M. J., Wang, M., Sumbal, M. S., Shujahat, M., Heidary Dahooie, J., Ghezel Arsalan, M. R., Zolghadr Shojai, A., Ali, N., Tretiakov, A., Whiddett, D., ... Ghiorghita, E. (2017). Individual knowledge management engagement, knowledge-worker productivity, and innovation performance in knowledge- based organizations: the implications for knowledge processes and knowledge-based systems. Knowledge Management Research and Practice, 25(1), 336–356. https://doi.org/10.1016/j.iedeen.2016.03.001

  37. Donate, M. J., & Sánchez de Pablo, J. D. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360–370. https://doi.org/10.1016/j.jbusres.2014.06.022

  38. D’Oria, L., Crook, T. R., Ketchen, D. J., Sirmon, D. G., & Wright, M. (2021). The Evolution of Resource-Based Inquiry: A Review and Meta-Analytic Integration of the Strategic Resources–Actions–Performance Pathway. Journal of Management, 0149206321994182. https://doi.org/10.1177/0149206321994182

  39. Drucker, P. F. (1999). Knowledge-Worker Productivity: The Biggest Challenge. California Management Review, 41(2), 79–94.

  40. Easterby-Smith, M., & Prieto, I. M. (2008). Dynamic capabilities and knowledge management: An integrative role for learning? In British Journal of Management (Vol. 19, Issue 3, pp. 235–249). https://doi.org/10.1111/j.1467-8551.2007.00543.x

  41. Farooq, R., & Vij, S. (2019). Does Market Orientation Mediate between Knowledge Management Orientation and Business Performance? Journal of Information and Knowledge Management, 18(4). https://doi.org/10.1142/S0219649219500394

  42. Farooq, R., & Vij, S. (2020). The Relationship Between Entrepreneurial Orientation and Knowledge Management Orientation 23 The Relationship Between Entrepreneurial Orientation and Knowledge Management Orientation.

  43. Feng, T., Wang, D., Lawton, A., & Luo, B. N. (2019). Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity. Jou