Community Buyers’ Affective Reactions in Social Commerce: Stimuli and Response

Journal of Economics and Business

ISSN 2615-3726 (Online)

ISSN 2621-5667 (Print)

Published: 30 March 2020

Community Buyers’ Affective Reactions in Social Commerce: Stimuli and Response

Ying-CHieh Yang, I-Hua Lin, Hui-Chu Chen

Zhaoqing University (China), Taiwan Shoufu University (Taiwan), Transworld University (Taiwan)

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10.31014/aior.1992.03.01.207

Pages: 404-418

Keywords: S-O-R Model, Affective Reactions, Consumer Engagement in Social Commerce Intention

Abstract

Based on the S-O-R model, the purpose of this study is to probe the roles of community buyers’ affective reactions (trust and perceived risk from social commerce) in relationships between five stimuli and consumer engagement in social commerce (CESCI). Integrating prior studies in the social commerce field develops a conceptual model and 12 hypotheses. All data collected from the target population in Taiwan are analyzed through two-step structural equation modeling (SEM) to examine the hypotheses. Of 12 hypotheses, only eight hypotheses are supported and findings confirm the antecedents and outcomes of community buyers’ affective reactions in social commerce. Besides the need for empirical confirmation of the hypotheses given, finally, there are several practical implications for social marketers and future research directions for scholars.

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