top of page
Asian Institute of Research, Journal Publication, Journal Academics, Education Journal, Asian Institute
Asian Institute of Research, Journal Publication, Journal Academics, Education Journal, Asian Institute

Education Quarterly Reviews

ISSN 2621-5799

asia institute of research, journal of education, education journal, education quarterly reviews, education publication, education call for papers
asia institute of research, journal of education, education journal, education quarterly reviews, education publication, education call for papers
asia institute of research, journal of education, education journal, education quarterly reviews, education publication, education call for papers
asia institute of research, journal of education, education journal, education quarterly reviews, education publication, education call for papers
open access

Published: 15 September 2023

Leadership's Role in Effective Quality Assurance Implementation in Higher Education Institutions

Muhammad Nadeem

Victoria University of Wellington

asia institute of research, journal of education, education journal, education quarterly reviews, education publication, education call for papers
pdf download

Download Full-Text Pdf



Pages: 237-249

Keywords: Quality Enhancement, Educational Leadership, Higher Education Institutions, Leadership Styles, Quality Assurance Strategy


In the rapidly evolving realm of higher education, the integration of effective quality assurance mechanisms has become imperative for institutions to ensure educational excellence and meet global standards. Central to this endeavor is the role of leadership, which intricately shapes the implementation and success of quality assurance initiatives. This paper delves into the intricate relationship between leadership and quality assurance in higher education institutions, aiming to uncover the nuanced interplay between leadership styles and quality enhancement efforts. Through a comprehensive literature review and conceptual analysis, a robust framework emerges that illustrates how diverse leadership styles—transformational, transactional, and distributed—intersect with quality assurance mechanisms, subsequently influencing educational quality. The practical implications of the framework underscore the importance of tailored leadership development programs, cultural alignment, and strategic decision-making for effective quality assurance. Furthermore, this paper sets a visionary trajectory by delineating promising avenues for future research, including empirical validation, cross-cultural comparisons, exploration of long-term effects, stakeholder engagement, and adaptation to technological advancements. By bridging theory and practice, this paper not only enriches the discourse on leadership and quality assurance but also offers a navigational guide for educators, administrators, policymakers, and researchers striving to elevate the standards of higher education.


  1. A. Black, S. (2015). Qualities of Effective Leadership in Higher Education. Open Journal of Leadership, 04(02), 54–66.

  2. Abdullayev, A. (2019). Quality Assurance Mechanisms in Azerbaijan Higher Education Institutions. Културни Идентитет Азербејџана, 369–376.

  3. Ahmad, S., & Ahmed, A. (2022). The role of leadership in effective implementation of quality assurance mechanisms in higher education: an exploratory case study from Pakistan. Quality Assurance in Education, 31(2), 230–246.

  4. Anderson, D., & Anderson, L. A. (2011). Conscious change leadership: Achieving breakthrough results. Leader to Leader, 2011(62), 51–59. Portico.

  5. Anderson, G. (2006). Assuring Quality/Resisting Quality Assurance: Academics’ responses to ‘quality’ in some Australian universities. Quality in Higher Education, 12(2), 161–173.

  6. Arizpe, L. (2014). The Intellectual History of Culture and Development Institutions. SpringerBriefs on Pioneers in Science and Practice, 58–81.

  7. Armstrong, J. D. (2017). Practical Leadership in Community Colleges: Navigating Today’s Challenges. Community College Journal of Research and Practice, 41(12), 905–906.

  8. Banwart, M. (2020). Communication Studies: Effective Communication Leads to Effective Leadership. New Directions for Student Leadership, 2020(165), 87–97. Portico.

  9. Bass, B. M., & Avolio, B. J. (1994). Transformational Leadership And Organizational Culture. International Journal of Public Administration, 17(3–4), 541–554.

  10. Bendermacher, G. W. G., oude Egbrink, M. G. A., Wolfhagen, I. H. A. P., & Dolmans, D. H. J. M. (2016). Unravelling quality culture in higher education: a realist review. Higher Education, 73(1), 39–60.

  11. Benoit, P. (2005). Leadership Excellence: Constructing the Role of Department. Academic Leadership: The Online Journal, 3(1).

  12. Black, A. M., & Earnest, G. W. (2009). Measuring the Outcomes of Leadership Development Programs. Journal of Leadership & Organizational Studies, 16(2), 184–196.

  13. Branson, C. M. (2007). Improving leadership by nurturing moral consciousness through structured self‐reflection. Journal of Educational Administration, 45(4), 471–495.

  14. Bryman, A. (2007). Effective leadership in higher education: a literature review. Studies in Higher Education, 32(6), 693–710.

  15. Cardoso, S., Rosa, M. J., & Stensaker, B. (2015). Why is quality in higher education not achieved? The view of academics. Assessment & Evaluation in Higher Education, 41(6), 950–965.

  16. Carroll, M. (2010). Dubai’s Free Zone model for leadership in the external quality assurance of higher education. Leadership and Management of Quality in Higher Education, 187–201.

  17. Cheng, M. (2010). Audit cultures and quality assurance mechanisms in England: a study of their perceived impact on the work of academics. Teaching in Higher Education, 15(3), 259–271.

  18. Davies, J., Douglas, A., & Douglas, J. (2007). The effect of academic culture on the implementation of the EFQM Excellence Model in UK universities. Quality Assurance in Education, 15(4), 382–401.

  19. Day, D. V. (2000). Leadership development: The Leadership Quarterly, 11(4), 581–613.

  20. Dean, D. R. (2005). Leadership through Collaboration: The Role of the Chief Academic Officer (review). The Review of Higher Education, 28(4), 625–626.

  21. Díaz-Sáenz, H. R. (2011). Transformational leadership. The SAGE handbook of leadership, 5(1), 299-310.

  22. EARLEY, P., MURNIEKS, C., & MOSAKOWSKI, E. (2007). Cultural Intelligence and the Global Mindset. The Global Mindset, 75–103.

  23. Ekman, M., Lindgren, M., & Packendorff, J. (2017). Universities need leadership, academics need management: discursive tensions and voids in the deregulation of Swedish higher education legislation. Higher Education, 75(2), 299–321.

  24. Eurich, T. (2018). What self-awareness really is (and how to cultivate it). Harvard Business Review, 4.

  25. Flumerfelt, S., & Banachowski, M. (2011). Understanding leadership paradigms for improvement in higher education. Quality Assurance in Education, 19(3), 224–247.

  26. Gordon, G. (2002). The Roles of Leadership and Ownership in Building an Effective Quality Culture. Quality in Higher Education, 8(1), 97–106.

  27. Gronn, P. (2002). Distributed Leadership as a Unit of Analysis. The Leadership Quarterly, 13(4), 423–451.

  28. Harris, J., Martin, B.N. and Agnew, W. (2004), “The characteristics, behaviors, and training of effective educational/leadership chairs,” in Thompson, D.C. and Crampton, F.E. (Eds), The changing face (s) of educational leadership: UCEA at the crossroads, paper presented at the conference of the University Council for Educational Administration, KS City, MO

  29. Harvey, L., & Newton, J. (2007). Transforming Quality Evaluation: Moving On. Quality Assurance In Higher Education, 225–245.

  30. Hassan, A., Gallear, D., & Sivarajah, U. (2018). Critical factors affecting leadership: a higher education context. Transforming Government: People, Process and Policy, 12(1), 110–130.

  31. Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations. Sage.

  32. Holmes, B. (2016). A middle leader's initiative to lead teachers in learning to self-assess their professional growth using the Australian professional standards for teachers. Leading and Managing, 22(2), 76-93.

  33. Hood, C., & Heald, D. (Eds.). (2006). Transparency: The Key to Better Governance?

  34. Houston, D. (2008). Rethinking quality and improvement in higher education. Quality Assurance in Education, 16(1), 61–79.

  35. Huber, S. G. (2009). Preparing School Leaders – International Approaches in Leadership Development. School Leadership - International Perspectives, 225–251.

  36. Hult, A. (2019). Navigating Higher Education Institutions in Times of Quality Assurance: The Assumptive Worlds of Vice Chancellors. The Governing-Evaluation-Knowledge Nexus, 65–82.

  37. Ismail, A., Mohamad, M. H., Mohamed, H. A. B., Rafiuddin, N. M., & Zhen, K. W. P. (2010). Transformational and Transactional Leadership Styles as a Predictor of Individual Outcomes. Theoretical & Applied Economics, 17(6).

  38. Jackson, F. (2000). The Role of Conceptual Analysis. From Metaphysics to Ethics, 28–55.

  39. Javidan, M., Dorfman, P. W., de Luque, M. S., & House, R. J. (2006). In the Eye of the Beholder: Cross Cultural Lessons in Leadership from Project GLOBE. Academy of Management Perspectives, 20(1), 67–90.

  40. Jones, S., & Harvey, M. (2017). A distributed leadership change process model for higher education. Journal of Higher Education Policy and Management, 39(2), 126–139.

  41. Karran, T. (2007). Academic Freedom in Europe: A Preliminary Comparative Analysis. Higher Education Policy, 20(3), 289–313.

  42. Khan, H., & Khan, I. U. (2021). Impact of individualised consideration on transformational and transactional leadership styles. International Journal of Education Economics and Development, 12(2), 136.

  43. Kotter, J. P. (2008). Developing a change-friendly culture. Leader to Leader, 2008(48), 33–38.

  44. Leal Filho, W., & Brandli, L. (Eds.). (2016). Engaging Stakeholders in Education for Sustainable Development at University Level. World Sustainability Series.

  45. Leithwood, K., & Riehl, C. (2004). What we know about successful leadership. Practising Administrator, 26(4).

  46. Lim, L. (2019). Positive school leadership: building capacity and strengthening relationships. Leadership and Policy in Schools, 18(4), 0–0.

  47. Litz, D. (2011). Globalization and the changing face of educational leadership: Current trends & emerging dilemmas. International Education Studies, 4(3).

  48. Lu, X. (2022). Distributed leadership in Chinese higher education: Conceptual understanding and barriers to its implementation. Educational Management Administration & Leadership, 174114322211454.

  49. Materu, P. N. (2007). Higher Education Quality Assurance in Sub-Saharan Africa. World Bank Working Papers.

  50. McCaffery, P. (2018). The Higher Education Manager’s Handbook.

  51. McCall, M. W. (2004). Leadership development through experience. Academy of Management Perspectives, 18(3), 127–130.

  52. Mgaiwa, S. J. (2020). Leadership initiatives in response to institutional quality assurance challenges in Tanzania’s private universities. Journal of Further and Higher Education, 45(9), 1206–1223.

  53. Miller, D. (2001). Successful change leaders: What makes them? What do they do that is different? Journal of Change Management, 2(4), 359–368.

  54. Mintzberg, H. (2017). Planning on the Left Side, Managing on the Right. Leadership Perspectives, 413–426.

  55. Mishra, S. (2007). Quality Assurance in Higher Education: An Introduction.

  56. Mohamedbhai, G. O. O. L. A. M. (2006). Quality assurance mechanisms in higher education. ASCI Journal of Management, 36(1), 53-56.

  57. Newton, J. (2002). Views from Below: Academics coping with quality. Quality in Higher Education, 8(1), 39–61.

  58. Nurdin, D., & Ismaya, B. (2017). Implementation of Transformational Leadership Aspect of “Inspirational Motivation” - Behavior in Leadership of Higher Education Academic Development. 1st International Conference on Educational Sciences.

  59. Osseo‐Asare, A. E., Longbottom, D., & Chourides, P. (2007). Managerial leadership for total quality improvement in UK higher education. The TQM Magazine, 19(6), 541–560.

  60. Osseo‐Asare, A. E., Longbottom, D., & Murphy, W. D. (2005). Leadership best practices for sustaining quality in UK higher education from the perspective of the EFQM Excellence Model. Quality Assurance in Education, 13(2), 148–170.

  61. Pardo, T. A., Gil-Garcia, J. R., & Luna-Reyes, L. F. (2010). Collaborative governance and cross-boundary information sharing: envisioning a networked and IT-enabled public administration. The future of public administration around the world: The Minnowbrook perspective, 129-39.

  62. Parvin, A. (2018). Leadership and management in quality assurance: insights from the context of Khulna University, Bangladesh. Higher Education, 77(4), 739–756.

  63. Prajogo, D. I., & McDermott, C. M. (2005). The relationship between total quality management practices and organizational culture. International Journal of Operations & Production Management, 25(11), 1101–1122.

  64. Ryan, T. (2015). Quality assurance in higher education: A review of literature. Higher Learning Research Communications, 5 (4). DOI:10.18870/hlrc.v5i4.257

  65. Scott, G., Bell, S., Coates, H., & Grebennikov, L. (2010). Australian higher education leaders in times of change: the role of Pro Vice-Chancellor and Deputy Vice-Chancellor. Journal of Higher Education Policy and Management, 32(4), 401–418.

  66. Setiawati, P. M. (2016). Effective Leadership in Quality Assurance for Higher Education: A Literature Review. Proceedings of the 6th International Conference on Educational, Management, Administration and Leadership.

  67. Seyfried, M., & Pohlenz, P. (2018). Assessing quality assurance in higher education: quality managers’ perceptions of effectiveness. European Journal of Higher Education, 8(3), 258–271.

  68. Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know: A review of social and contextual factors that can foster or hinder creativity. The Leadership Quarterly, 15(1), 33–53.

  69. Spendlove, M. (2007). Competencies for effective leadership in higher education. International Journal of Educational Management, 21(5), 407–417.

  70. Stensaker, B., & Harvey, L. (Eds.). (2010). Accountability in Higher Education.

  71. Thomas, J. J., & Fujimura, C. K. (2022). Developing Cross-Cultural Competence for Leaders.

  72. Torres, R., Reeves, M., & Love, C. (2012). Adaptive Leadership. Own the Future, 33–39. Portico.

  73. Vilkinas, T., & Ladyshewsky, R. K. (2011). Leadership Behaviour and Effectiveness of Academic Program Directors in Australian Universities. Educational Management Administration & Leadership, 40(1), 109–126.

  74. Williams, J., & Harvey, L. (2015). Quality Assurance in Higher Education. The Palgrave International Handbook of Higher Education Policy and Governance, 506–525.

  75. Yirdaw, A. (2016). Quality of Education in Private Higher Institutions in Ethiopia. SAGE Open, 6(1), 215824401562495.

  76. Youssef, C. M., & Luthans, F. (2012). Positive global leadership. Journal of World Business, 47(4), 539–547.

  77. Zhang, T. (2022). Data Synthesis. Encyclopedia of Big Data, 345–347.

bottom of page