Education Quarterly Reviews
ISSN 2621-5799
Published: 25 December 2023
Development of Social Competence of Future Tourism Specialists by Conducting Excursions within the Framework of English Language Classes
Madina Ozturk
Academy of Tourism in Antalya, Turkey
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10.31014/aior.1993.06.04.795
Pages: 172-180
Keywords: Tourism and Service Industry, Tourism Specialists, English Language, Competence, Social Competence
Abstract
This study covers the conduct of excursions to tourism and service industry enterprises as a part of English language classes. It is known that with the development of the tourism industry, the demand for workers in this field is growing. The requirements for employees in this area are high too. Proficiency in English is one of the most important requirements today. Since work in tourism involves constant communication with guests and partners from around the world. It is necessary to note that it is important to develop social competence of the future tourism specialists. Social competence implies the ability to take responsibility, to work on something controversial, uncertain, and the ability to make decisions in various professional situations. It is known that today graduates must possess such qualities as resistance to stress, mobility and innovation. Thus, it is important for a future specialist not only to know, but also to be able to demonstrate the necessary skills and knowledge. This study presents excursions as an auxiliary form of educational activity, aimed at developing social competence among future tourism and service industry specialists. The results of this study showed the effectiveness of organizing excursions for the development of social competence of the future tourism specialists in the process of teaching English.
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