Economics and Business
ISSN 2775-9237 (Online)
Published: 22 April 2020
The Relationship between Emotional Intelligence and Leadership in Business Management of Greek Pharmaceutical Companies
Kasapi Z, Mihiotis A
Hellenic Open University, Greece
Download Full-Text Pdf
Keywords: Emotional Intelligence (EI), Pharmaceutical Companies, Leadership Effectiveness, Decision Making Process
This research purpose has to do with a theoretical communication model, having as main participants of the research,supervisors, middle and senior managers, working for Greek pharmaceutical companies to derive & comment the following data: The recognition and administration of Emotional Intelligence that incorporates self-awareness, self-management, social management and social awareness among the participants, The recognition and administration of Emotional Intelligence traits i.e. self-awareness, self-management, social management and social awareness among the participants that express communication abilities & leadership effectiveness to a large extent among genders, males and females, The recognition and administration of Emotional Intelligence traits that express communication abilities & leadership effectiveness to a large extent among ages’ groups, The recognition and administration of Emotional Intelligence traits that express communication abilities & leadership effectiveness to a large extent among ages’ groups. In practice, the aim of this research will lead to the development of the above mentioned theoretical communication model which incorporates the existence & use of all Emotional Intelligence traits in the pharmaceutical sector as valuable contributors in leadership effectiveness, decision making processes. Based on the abovementioned reasons, a specific questionnaire was formulated and distributed to 250 specialized pharmaceutical professionals after having been adapted accordingly always based on existing data of Pharmaceutical Market in Greece; in order to guide us to relevant conclusions about importance of Emotional Intelligence for the Greek pharmaceutical companies. Another aspect of the answers for that set of questions addressed to senior or middle level managers might lead at the same time to the assessment of emotional intelligence value in the context of communication with other members of the team & also subordinates. Therefore, we believe that this specific study will be an additional tool available for pharmaceutical companies’ executives since it focuses on the usefulness and application of Emotional Intelligence incorporated in the communication model of leadership effectiveness, decision making processes that are associated with profitability and generally professional progress.
Bar-On, R. (2002), The Emotional Quotient Inventory (EQ-i): Technical Manual, Multi-Health Systems, Inc., Toronto, Canada.
Bradberry, T. and Greaves, J. (2003), Emotional Intelligence Quick Book: Everything You Need to Know to Put Your EQ to Work, Talent Smart Incorporation, San Diego, CA.
Carmeli, A., Yitzhak‐Halevy, M. and Weisberg, J. (2009), The relationship between emotional intelligence and psychological wellbeing, Journal of Managerial Psychology, Vol. 24 No. 1, pp. 66-78.
Cherniss, C. (2003), Promoting Emotional Intelligence in Organizations: Make Training in Emotional Intelligence Effective, American Society for Training and Development, Alexandria, VA.
Cherniss, C. and Goleman, D. (2001), The Emotionally Intelligent Workplace, Jossey-Bass, San Francisco, CA.
Di Fabio, A. and Bucci, O. (2016), Green positive guidance and green positive life counseling for decent work and decent lives: some empirical results, Frontiers in Psychology, Vol.7, pp. 261.
Feather, R. (2009), Emotional intelligence in relation to nursing leadership: does it matter? Journal of Nursing Management, Vol. 17 No. 3, pp. 376-382.
Glasser, W. (1998), Choice Theory, Harper-Collins, New York.
Goleman, D. (1995), Emotional Intelligence, Bantam Books, New York.
Goleman, D. (1998), Working with Emotional Intelligence, Bantam Books, New York.
Goleman, D. (2006), Social Intelligence: The New Science of Human Relationships, Bantam Books, New York: Bantam Books.
Hernon, P. and Rossiter, N. (2006), Emotional intelligence: which traits are most prized?, College & Research Libraries, Vol. 67 No. 3, pp. 260-275.
Higgs, M. (2001), Is there a relationship between the Myers-Briggs Type Indicator and emotional intelligence?, Journal of Managerial Psychology, Vol. 16 No. 7, pp. 509-533.
Humphrey, R.H. (2002). The many faces of emotional leadership, The Leadership Quarterly, Vol. 13 No. 5, pp. 493-504.
Jones, G.R. and George, J.M. (1998), The experience and evolution of trust: implications for cooperation and teamwork, Academy of Management Review, Vol. 23 No. 3, pp. 531-46.
Jordan, P. and Troth, A. (2011), Emotional intelligence and leader member exchange: the relationship with employee turnover intentions and job satisfaction, Leadership & Organization Development Journal, Vol. 32 No. 3, pp. 260-280.
Kasapi, N.Z. (2019), The relationship between emotional intelligence and leadership in business management of Greek pharmaceutical companies, Ph.D. thesis, Hellenic Open University, Greece.Kerr, R., Garvin, J., Heaton, N. and Boyle, E. (2005), Emotional intelligence and leadership effectiveness, Leadership & Organization Development Journal, Vol. 27 No. 4, pp. 265-279.
Law, K.S., Wong, C.S., Huang, G.H. and Li, X. (2008), The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China, Asia Pacific Journal of Management, Vol. 25, pp. 51-69.
Mayer, J.D. (1999), Emotional intelligence: popular or scientific psychology? APA Monitor, Vol. 30, pp. 50.
Mayer, J.D., Salovey, P., Caruso, D.R. and Sitarenios, G. (2003), Measuring emotional intelligence with the MSCEIT V2.0, Emotion, Vol. 3 No. 1, pp. 97-105.
Megowan, G. (2012), A correlation study of emotional intelligence and behavioral style of bio-pharmaceutical industry district sales managers, Ph.D. thesis, Pepperdine University, California.
Meyer, J.P. and Allen, N.J. (1991), A three-component conceptualization of organizational commitment”, Human Resource Management Review, Vol. 1 No. 1, pp. 61-89.
Petrides, K.V. (2009), Technical Manual for the Trait Emotional Intelligence Questionnaires (TEIQue), London Psychometric Laboratory, London.
Price Waterhouse Coopers 20th CEO Survey. (2017), available at: https://www.pwc.com/gx/en/ceo-survey/2017/pwc-ceo-20th-survey-report-2017.pdf (accessed 17 September 2019).
Rosete, D. and Ciarrochi, J. (2005), Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness, Leadership & Organizational Development Journal, Vol. 26, No. 5, pp. 388-399.
Salovey, P. and Mayer, J.D. (1990), Emotional intelligence [Electronic version]”, Imagination, Cognition & Personality, Vol. 9, pp. 185-211.
SFEE (Hellenic Association for Pharmaceutical Companies) (2018), Pharmaceutical Sector is Characterized as Hope and Protection for Patients and Development Pillar for Greek Economy, available at: https://www.sfee.gr/deltio-typou-sfee/
Shafiq, M. and Akram Rana, R. (2016). Relationship of emotional intelligence to organizational commitment of college teachers in Pakistan”, Eurasian Journal of Educational Research, Vol. 62, pp. 1-14.
Sosik, J.J. and Megerian, L.E. (1999), Understanding leader emotional intelligence and performance: the role of self-other agreement on transformational leadership perceptions, Group and Organization Management, Vol. 24 No. 3, pp. 367-390.
Tofighi, M., Tirgari, B., Fooladvandi, M., Rasouli, F. and Jalali, M. (2015), Relationship between emotional intelligence and organizational citizenship behavior in critical and emergency nurses in south east of Iran, Ethiopian Journal of Health Science, Vol. 25 No. 1, pp. 79-88.
Walumbwa, F.O., Mayer, D.M., Wang, P., Wang, H., Workman, K. and Christensen, A.L. (2011), Linking ethical leadership to employee performance: the roles of leader member exchange, self-efficacy, and organizational identification, Organizational Behavior and Human Decision Processes, Vol. 115, pp. 204-213.
Wechsler, J. (2012). “New Year, new issues”, Pharmaceutical Executive, Vol. 32 No. 1, pp. 10-12.
Weisinger, H. (1998), Emotional Intelligence at Work. The Untapped Edge for Success, Jossey-Bass Publishers Inc., San Francisco.