Journal of Social and Political
ISSN 2615-3718 (Online)
ISSN 2621-5675 (Print)
Published: 19 November 2019
Interventions for Occupational Stress Management in Air Traffic Providers
Maria Sartzetaki, Ifigeneia Koltsikoglou, Theodoros Konstantinidis, Dimitrios Dimitriou
Democritus University of Thrace, Greece
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Keywords: Stress Management, Occupational Health, Occupational Safety, Human Capital Management, Air Transport Providers
Last decade, the aviation industry was fast-growing, and air traffic providers are under pressure to manage and accommodate demands for more flights. Therefore, aerospace capacity management is anticipated by the air traffic controller's performance, and it's a key success factor towards air transport industry resilience productivity. On the other hand, air traffic controller tasks are very complicated and high demand, resulting in occupation stress affecting air transport providers employees. This paper deals with the challenges to identify occupational health in the work environment of air traffic providers, focusing on traffic controllers. According to a system of system approach, the key resources of stress are reviewed, and the interventions to manage occupational stress upon the quality of services and human resources performance are highlighted. The paper outputs provide key messages to managers and decision-makers upon stress management to high demanded workplaces and especially regarding air traffic controllers, providing the framework for comparisons with other high demanded occupational conditions.
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