The Impact of Immigration Digitalization on National Resilience: A Case Study the Use of Electronic Visas and Autogates at Soekarno-Hatta Airport, Indonesia

Khusnul Adi Wibowo, Muhammad Syaroni Rofii

University of Indonesia

The digitalization of the immigration system through the implementation of electronic visas ( e-Visa ) and Autogate was a strategic way for Indonesia in facing the increasingly complex challenges of international mobility. The digitalization in the immigration sector has been widely studied, research specifically analyzing its impact on Indonesia's national resilience is still very limited. This study aimed to analyze the impact of the implementation of e-Visa and Autogate at Soekarno-Hatta Airport on national resilience from a security, economic, and socio-political perspective, and to identify implementation challenges. This study used a qualitative method with a library research approach, analyzing various regulations, official documents, and related academic studies for the period 2020-2025. The results showed that the implementation of e-Visa and Autogate significantly accelerates the immigration administration process, strengthens border control, improves service efficiency, and supports the national economy by increasing tourist visits by 15%. There were many challenges such as cybersecurity risks, personal data protection, and maintaining technological infrastructure, which are serious obstacles. This research was important for providing strategic policy recommendations to ensure the effectiveness of the immigration digitalization system and strengthen national resilience in a sustainable manner.

Article link: https://www.asianinstituteofresearch.org/JSParchives/the-impact-of-immigration-digitalization-on-national-resilience%3A-a-case-study-the-use-of-electronic-visas-and-autogates-at-soekarno-hatta-airport%2C-indonesia